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513.409.1447

Cleaning Materials

Frequently asked questions

The Ins And Outs of Our Cleaning Services

Frequently asked questions

Billing & Pricing

Professional Cleaning. Exceptional Standards. No Cutting Corners.

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At Washed, Scrubbed, and Polished, we believe there’s a difference between simply hiring someone to clean your home and hiring a professional cleaning company.

 

We are not positioned as a bargain cleaning service—and that’s intentional.

 

Our pricing reflects the care, professionalism, reliability, and attention to detail we bring to every home we service.

 

When you choose Washed, Scrubbed, and Polished, you’re investing in:

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  • Professionally trained cleaning specialists

  • Consistent cleaning standards and detailed procedures

  • Quality cleaning products, supplies, and equipment

  • Properly insured professional service

  • Dependable scheduling and communication

  • Respect for your home, belongings, and privacy

  • Thorough cleaning rather than rushed appointments

  • The attention to detail our customers expect

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We Don't Compete to Be the Cheapest. We Compete on Quality.  There will always be someone willing to clean a home for less.

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Our goal isn't to provide the lowest-priced cleaning service. Our goal is to provide a cleaning experience that makes our customers feel confident about who is entering their home and the quality of work they'll receive.

 

We price our services so our cleaning professionals have the time and resources necessary to do the job properly—not rush from one home to the next just to meet a price point.

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Is Washed, Scrubbed, and Polished Right for You?

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We're a great fit for customers who value quality, reliability, professionalism, consistency, and attention to detail and who view professional house cleaning as an investment in their home and their time.

If your primary consideration when choosing a cleaning service is finding the lowest possible price, we may not be the best fit—and that's perfectly okay.  But if you're looking for a professional cleaning company that takes pride in doing things the right way, we'd love the opportunity to care for your home.​

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We accept all major credit cards, cash, Zelle, and checks.

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Rates typically start at $145 and vary from there, based on client needs and requests. Our teams are scheduled off on weekends/holidays.  If you require weekend service, an additional fee of 20% of the total or $50, whichever is greater, applies.

 

New, 1st-time customers may be asked to pay a 25% deposit of the quoted service cost at the time of scheduling, or at least $50.00, whichever is greater.  Deposits are credited to the final invoice.  If canceled, deposits are refunded, provided the cancellation notice timeframe was met, in the form of payment provided initially.  

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Additional Details

Cancellation Policy

We understand that plans can change. If you need to reschedule or cancel a cleaning appointment, please notify us at least 24 hours in advance to avoid any cancellation fees.

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Our cancellation fees are 25% of the expected service charge or no less than $50

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Satisfaction Guarantee

Your satisfaction is our priority. If you're not completely satisfied with the quality of our cleaning, simply let us know within 24 hours and we will re-clean the specific areas free of charge.

Our Company

Washed, Scrubbed, and Polished is a privately owned residential home cleaning service that operates within Lebanon, Ohio, and the surrounding communities. 

 

Our fully vetted staff members attend a structured training program focused on standard and green cleaning techniques, along with skill-building exercises, to allow them to provide exceptional customer service. In addition, our employees must demonstrate their skillset and willingness to deliver outstanding work, including working while pets are present, before graduating from our training protocol.  

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As a family-owned and operated company, we desire to create lasting, meaningful customer relationships that will endure.

Operating Hours

Mon - Fri: 8am - 5pm
​​Saturday & Sunday:

By Appointment 

Only
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© 2025 by Washed, Scrubbed, and Polished.  A Cleaning Company, LLC.   

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